Top-up, Refund & Bonus Policy
Wallet top-up
- Minimum top-up is Rs 100.
- Payments below Rs 100 are not added to your wallet and are not refunded.
- Send money only to the JazzCash/Easypaisa account shown in the app, then post the screenshot and TID in Support chat.
- Top-ups are added after admin verification, usually within a few hours.
- Each TID can be used only once. Fake, edited or reused screenshots lead to an account block.
Deposit and bonus balance
- Deposit balance is money you added. Bonus balance comes from daily spin and invite rewards.
- The two balances are kept separate. Bonus can pay up to 20% of an order.
- Bonus cannot be withdrawn, transferred or refunded.
- Every spin win and invite reward is reviewed by the admin before it is credited. Rewards can be rejected after a risk check.
Refunds
- If the supplier fails to deliver a wallet order, the full amount goes back to your wallet automatically.
- Wallet balance is not refunded to JazzCash/Easypaisa once it has been added, except at the admin's discretion.
- Delivered digital products cannot be returned or refunded.
- Orders cancelled for high fraud risk can be reviewed through Support chat.
Invite rewards
- You earn a reward once per friend, on their first deposit: Rs 5 for Rs 100–499, Rs 10 for Rs 500–1999, Rs 20 for Rs 2000 or more.
- Inviting yourself, or friends using your network or phone, is not allowed. Both accounts are blocked.
Accounts and fair use
- Maximum 2 accounts per network (IP address).
- Spin rewards are not given to accounts that share a phone or network with another account.
- Abuse, fraud or chargeback attempts lead to an account block and loss of bonus balance.
- Customers are signed out after 24 hours of inactivity.